衡水金卷2024届高三一轮调研卷河北专版

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New research concludes people may struggle to differentiate between medical advice given by chatbots (聊天机器人) and human health care providers. Findings indicate chatbots, like ChatGPT, could be valuable tools in assisting healthcare providers in communicating with patients.

ChatGPT is trained to predict the most probable next word in a conversation using vast amounts of Internet data. It responds to user enquiries, learning from human feedback. However, it’s not without limitations. ChatGPT, like other large language models (LLMs), can sometimes produce biased information and lacks the ability to perform true reasoning.

The research had 392 participants aged 18 and above who were presented with ten patient questions. Half of the responses to these questions were given by humans, while the other half came from ChatGPT. Participants then had to identify the origin of each response and rate their trust in the chatbot’s answers from “completely untrustworthy” to “completely trustworthy”. Participants could only correctly identify chatbot-given responses 65.5% of the time. Participants displayed the most trust in chatbots when handling the matters, such as scheduling appointments or addressing insurance enquiries, with an average trust score of 3.94. Preventative care questions, like cancer screenings, came next at 3.52. However, trust decreased for diagnostic (诊断) and treatment advice, registering scores of 2.90 and 2.89 respectively.

The study’s results indicate the potential chatbots possess in aiding patient-provider communications, especially in areas like administrative tasks. But scientists have something to say regarding chatbots assuming more clinical roles. “Providers should exercise picky judgment when it comes to chatbot-given advice due to the limitations of AI models,” researchers said in a statement.

The use of Al into healthcare is no longer a distant possibility but a rapidly evolving reality. This study offers a glimpse (瞥见) into the ways we can expect to see AI platforms team with medical clinics. It also shows us improvements that are needed so that new technologies become effective aids and tools for both doctors and patients. These include the following.

衡水金卷2024届高三一轮调研卷河北专版